Frequently asked questions
Visit the Help Center for guides on setup, bookings, and using the dashboard.
How do I get started with Hest?
Create an account and add your services, staff, and business hours. Then publish your booking page and share the link with your customers.
How do the 150 free bookings work?
New accounts receive a one-time balance of 150 bookings, shared across all businesses on the account. The balance never expires or renews. Once it’s used up, choose a plan to keep taking bookings.
What counts toward my booking limit?
Bookings created in the billing period count, including manual and canceled bookings. Rescheduling keeps the original booking.
Do customers need an account to make a booking?
Customers can choose a service, staff member, and time from your public booking page and verify their email with a code. Hest emails a link to manage the booking.
Who will be able to enable online payments?
Once the feature is available, eligible businesses in Brazil will need prices in Brazilian reais, an active plan, automatic booking confirmation, and a completed payment setup.
Can customers still pay in person?
Yes. When online payment is available for an eligible booking, customers can pay when they book or pay at the business.