Management
How to manage bookings at multiple locations
Keep schedules, teams, and results clear when your salon or barbershop operates at more than one address.
Give every location a clear identity
When your business has more than one location, customers need to quickly recognize where their appointment will take place. Use the neighborhood, street, or shopping center name to distinguish each branch. On each page, check that the address, opening hours, and service menu match what the team offers at that location.
Keep the public booking links somewhere reception can easily find them. When replying to a message, confirm which location the customer wants before sending a link. If a location changes its hours or stops offering a service, update any profiles and standard replies that still show the old information.
Use one account and manage each calendar separately
Hest lets you manage multiple businesses in one account and switch between them in the dashboard. Before changing hours, publishing services, or checking appointments, confirm which location is selected. If a professional works at two sites, allow for travel time and check that their hours do not overlap.
Agree on how the team names and describes services. Keep details that affect a customer’s choice, such as duration, price, equipment, and available professionals, specific to each location. A treatment with the same name can take a different amount of time when the setup changes from one location to another.
Compare locations in context
Review each calendar separately at your weekly check-in. A location open six days a week will often have more appointments than one open four days. When comparing no-shows, unfilled hours, and demand for each professional, account for opening days, the service menu, and the size of the team.
Choose one change at a time that the location can test. One shop might offer more haircut slots when demand is concentrated on Saturdays. Another might review the length of services that consistently run over. Record the change and when it started so you can better understand what happened before making the same change at every location.